Frequently Asked Questions

LASALLE has adopted stringent measures adherent to health and safety guidelines provided by the Ministry of Health (MOH) and other government agencies. Please familiarise yourself with the latest safe management measures before coming to campus.
 
The College adopts a zero-tolerance approach to any breach of government guidelines and will continue to safeguard the health, safety and well-being of our students, staff and visitors. All staff and students who are unwell are advised to see a doctor and stay at home.

From 14 February 2022, persons aged 18 years and above who have completed the primary vaccination series and are eligible for booster vaccination will be considered as fully vaccinated for 270 days after the last dose in their primary vaccination series. The same will also apply to persons aged 12–17 years old from 14 March 2022.

They should receive their booster vaccination no later than 270 days thereafter, to ensure an optimal level of protection. Upon receiving their booster, they will continue to be considered as fully vaccinated beyond the 270 days.

Source: Ministry of Health

The following activities are taking place with safe management measures:

• Learning and teaching on campus.
• Exhibitions at LASALLE’s Institute of Contemporary Arts Singapore.
• Use of The Ngee Ann Kongsi Library (for staff, students and external parties attending events at the library, by invite or RSVP only).
• Live performances (for a limited audience).
• Extended venue hire.

We have suspended the following activities until further notice:

• Campus tours.

For the latest government updates, please visit:

MOH: https://www.moh.gov.sg/covid-19

MOE: https://www.moe.gov.sg/faqs-covid-19-infection

For LASALLE-related queries:

• LASALLE’s website (for general public).
• Dedicated 24-hour hotline: 6496 5224.
• Staff and students may also access our intranet site where you can read the latest announcements.

Please refer to MOH’s latest protocols and FAQs.

We are pleased that courses under our Continuing Education Programme are offered at convenient times and conducted in person or online. Many of the courses are eligible for SkillsFuture and National Silver Academy claims. Find out more here.

Student’s Pass (STP) holders and Dependent Pass (DP) holders who enter Singapore from 1 November 2021 via the Student’s Pass Holder Lane (STPHL) and Work Pass Holder General Lane (WPHL) must meet the COVID-19 vaccination requirements for entry. This includes post-entry requirements for pass holders who are aged 12 and above at the point of arrival:

1. Those who entered Singapore before they were fully vaccinated*^ must complete the full vaccination regimen within two months after they arrive in Singapore. Please visit https://www.vaccine.gov.sg for information on getting vaccinated in Singapore.
2. Those who were fully vaccinated overseas^ must update their vaccination records in the National Immunisation Registry (NIR) within 14 days of completing their self-isolation or Stay-Home Notice in Singapore. To do so, they will need to show documentary proof of their overseas vaccination, and a positive serology test result taken at a Public Health Preparedness Clinic (https://www.phpc.gov.sg) at their own expense. If the serology test result is negative, they must complete the full vaccination regimen within two months of the negative test result.
3. Those who are medically ineligible for vaccination must, at their own expense, seek medical consultation in Singapore and be certified to be medically ineligible for all COVID-19 vaccines under Singapore’s National Vaccination Programme, within 14 days of completing their self-isolation or Stay-Home Notice in Singapore. Otherwise, they must complete the full vaccination regimen within two months of their arrival.

*Those aged below 18 may enter without proof of vaccination. Nonetheless, all travellers are strongly encouraged to be vaccinated prior to entering Singapore, where possible.

^An individual is considered fully vaccinated two weeks after he/she has received the full regimen of World Health Organization Emergency Use Listing (WHO EUL) vaccines.

We recognise that especially for international students who are away from their families, the COVID-19 situation is a difficult one. We would like to reiterate that currently, the situation in Singapore is being contained and there is no need to worry, as long as we remain vigilant and socially responsible.

We will support international students who are required to serve QO/SHN. Those who have issues with accommodation and require assistance with basic necessities can approach Student Services for help.

The well-being of all students is important to us. Students may reach out to our counsellors for emotional support at any time.

Under tightened border control measures during this period, we advise that if possible, international students should remain in Singapore. LASALLE is unable to assist in any travel arrangements for students wishing to leave Singapore.

From 8 December 2021, COVID-19 patients who are unvaccinated by choice will be charged for bills at hospitals and community treatment facilities.

These patients may still tap on regular healthcare financing arrangements to pay for their bills, where applicable:

• Singapore Citizens (SC) and Permanent Residents (PR) may access regular government subsidies and MediShield Life/Integrated Shield Plan.
• Long Term Pass Holders may tap on their usual financing arrangements, such as private insurance.

The government will continue to foot COVID-19 medical bills for the following persons:

• Vaccinated* SCs, PRs and Long-Term Pass Holders (LTPH), except for those who were infected after overseas travel.
• Those who are ineligible for vaccination i.e. children under 5 years of age or medically ineligible persons.

* From 1 January 2022, only SC/PR/LTPH COVID-19 patients who are fully vaccinated and have not recently travelled will have their COVID-19 medical bills fully paid for by the government.

In addition, LASALLE’s medical insurance plan covers medical expenses related to COVID-19 infection. The student medical insurance policy covers existing students for inpatient treatment relating to COVID-19 both in Singapore and overseas. For new international students, the effective date of medical insurance coverage is based on the date of arrival in Singapore. Note that quarantine charges incurred at hotel/Stay-Home Notice facilities and community surveillance testing are not reimbursable.

If students travel overseas against advisories from the authorities and contract COVID-19, they will not be covered by insurance nor would the government pay for any hospitalisation charges.

For information on Singapore’s entry and vaccination requirements, please refer to the links in the table below. For those who have yet to enter Singapore, you may also refer to the resources below for entry requirements and processes for the various Safe Travel lanes.

Those who require further assistance may call the SafeTravel Enquiries Helpline at +65 6812 5555 or submit a query via the webform at https://go.gov.sg/sto-enquiry. For more information, please visit https://www.moh.gov.sg/covid-19-phase-advisory.